How long does shipping take?
Orders typically ship within 1–2 business days. Estimated U.S. delivery is 3–7 business days after shipment. We offer free U.S. shipping on eligible orders.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information. Use the tracking link in that email to follow your package. If you need help locating an order, contact us at hombyshealth@gmail.com.
When will my order be shipped?
Most orders are prepared and shipped within 1–2 business days. Tracking information is sent after the carrier receives your package.
What is your return policy?
We offer easy returns within 30 days. If you are not satisfied with your purchase, contact our support team for return assistance and instructions.
What should I do if my item arrives damaged or incorrect?
Please contact us as soon as possible at hombyshealth@gmail.com with your order details and photos of the item and packaging. Our support team will help review the issue and provide the appropriate next steps.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. We will do our best to help before the order is processed or shipped. Once an order has shipped, changes may no longer be possible.
This shoulder surgery pillow for sleeping was a great fit. I just had surgery on my back and have issues with my arm going forward and causing a choking sensation, so this pillow was perfect. The price wasn’t bad at all for the comfort and knowledge that my sleep will be safer than that night. The pillow is firm and supportive, which assist with my pain relief. This was a great find, and we are really enjoying the pillow.
