Privacy policy
Last updated: April 25, 2026
Hombys Health operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (the “Service”). Hombys Health is powered by Shopify, which enables us to provide the Service to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, or make a purchase or other transaction through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably be used to identify you.
Depending on how you use the Service, your location, and applicable laws, we may collect or process the following categories of personal information, including inferences derived from such information:
- Contact Information: Name, address, billing address, shipping address, phone number, and email address.
- Financial Information: Credit card, debit card, or financial account numbers, payment details, transaction details, payment confirmations, and other payment-related information.
- Account Information: Username, password, security questions, preferences, and general settings.
- Transaction Information: Items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your transaction history.
- Communications: Information you provide when contacting us, including customer support inquiries.
- Device Information: Information about your device, browser, or network connection, IP address, and other unique identifiers.
- Usage Information: Information about how and when you access or use the Service.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you: When you create an account, use the Service, contact us, or otherwise provide information.
- Automatically through the Service: Including through your device and via cookies and similar technologies.
- From service providers: Who collect or process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on your interaction with us, we may use your personal information for the following purposes:
Providing, Customizing, and Improving the Service
To provide the Service, fulfill contracts, process payments, ship orders, remember preferences, send account notifications, manage purchases/returns/exchanges, maintain accounts, arrange shipping, support reviews, and personalize your shopping experience.
Marketing and Advertising
To send promotional messages via email, SMS, or mail, and display personalized advertisements based on your activity on our Service or other websites.
Security and Fraud Prevention
To verify accounts, provide secure transactions, detect and prevent fraud or illegal activity, and maintain platform safety.
Communicating with You
To provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Compliance
To comply with applicable laws, respond to legal requests, participate in legal proceedings, and enforce our policies.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
- To Shopify, vendors, and service providers (e.g., IT, payments, analytics, customer support, cloud storage, shipping).
- To business and marketing partners for advertising and promotional purposes, including personalized ads via Shopify integrations.
- When you direct or consent to disclosure (e.g., shipping providers, social media integrations).
- Within our corporate group or affiliates.
- In connection with legal obligations, business transactions (e.g., merger, bankruptcy), or to protect rights and safety.
Relationship with Shopify
Our Service is hosted by Shopify, which collects and processes personal information to provide and improve the Service. Information you submit may be transferred to Shopify and third parties located outside your country.
We also use Shopify-enhanced features that combine data from your interactions with our store, other merchants, and Shopify. Shopify may process your personal information for these purposes and is responsible for handling related data rights requests.
For more information, please visit:
Shopify Consumer Privacy Policy
https://privacy.shopify.com/
Third-Party Websites and Links
Our Service may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention
No system is completely secure. We cannot guarantee absolute security of your information. Please avoid sending sensitive data through insecure channels.
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information.
- Deletion: Request deletion of your data.
- Correction: Request correction of inaccurate data.
- Portability: Request a copy or transfer of your data.
- Opt-out of targeted advertising: Request to stop data sharing for advertising.
You can exercise your rights through the Service or by contacting us.
You may unsubscribe from marketing emails at any time. Transactional emails may still be sent.
We will not discriminate against you for exercising your rights. Identity verification may be required.
Complaints
If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country.
For transfers outside the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses where required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: