Orders & delivery
For order updates, include your order number and the email address used at checkout. Check your shipping confirmation for tracking details.
Shipping informationHOMBYS HEALTH · Customer care
Questions about an order, delivery, or a product? Contact Hombys Health by email and find the right information below.
Email support
Send us a message about your order or the product you’re interested in. Include the relevant details so we can help with your inquiry.
Email Hombys HealthFor order updates, include your order number and the email address used at checkout. Check your shipping confirmation for tracking details.
Shipping informationWant to request a return, or received a damaged or incorrect item? Email us before sending your parcel back.
Returns & refundsNeed help finding sizes, materials, care instructions, or what’s included? Send the product name or link with your question.
Ask a product questionBefore you email
For an existing purchase, include your order number and checkout email address.
Share the product name or page link and the size or color, if relevant.
For a damaged or incorrect item, include clear photos of the item and packaging.